DEFINITION #

Decision‐Making is about making good, timely decisions and solving problems involving varied levels of complexity, ambiguity and risk. It includes thinking creatively and focusing on innovation, consulting and engaging others and reconciling competing interests. It is also about acting with integrity in an honest and trustworthy manner based on personal accountability and a conviction to do the right thing. It is about making decisions within established Code of Ethics & standards.

Level 1

DMQ1 Describe a recent situation when you made an important decision. What resources did you use to help you make your decision?
Probes: Were there any guidelines that you could follow? Did you consult anyone else? What factors did you consider?

DMQ2 Tell me about a situation where you had difficulty making a decision. How did you make your decision?
Probes: What did you consider? How did you choose between alternatives? What was the result.

Level 2

DMQ3 When a (position) ___ is responding to a (type of job) ____, effective decision making can be critical. Describe a situation when you examined a problem and made a quick decision.
Probe: What factors did you consider when you examined and make this decision? How effective was the decision? Would you have done anything differently if given the opportunity.

DMQ4 Being able to work on your own is important. Please give an example of a difficult decision you made on your own.
Probe: How did you make this decision? What did you consider?

DMQ5 Describe a situation when you had to make a decision, but all the facts were not available.
Probe: How did you make your decision? What was the decision? What did you consider?

DMQ6 Give me an example of a difficult decision you made, when there were no policies and little supporting facts to guide you.
Probe: What did you consider? Were there any risks? What was the result?

Fact #

Is there any system for reaching the right decision? such as to gather as much information as possible.

Is there ethical compass (moral compass)? such as work ethics,

Present it at the technician/chemist level #

Case #1 Report adversary data of microbiology (E. coli) #

The result affects the people’s life.

Case #2 Hold the report #

The QC result affects the data quality. I monitored the instrument response to a QC at a certain level. Based on it, I rejected the report. The analyst was not happy. [do not go to the conflict]

Case #3 Ship out the samples at the end of the day #

The attitude of integrity, even when nobody watched.

Situation: Testmark. Sample depot.

Present it at the personal level #

Case #1 Stay with my professional #

Stretch to data analysis, but not go far t become data analyst.

Present it at the supervisor level #

Case #1 Fire Mitch at Testmark #

small town situation, may not get a job easily.