I do my best to become a peace-maker, and always strive to build win-win relationship. The compass I follow is well described in a quote, saying “better to light a candle, than curse the darkness.” With that, I offered different approaches to deal with conflicts and work with difficult people. And the outcome can turn out to be fruitful and encouraging sometimes. situation 1, 2, 3.

The Results: got job done, maintain the professional relationship, built trust in relationship, formed ally, rewarding in my career.